"Life before Planning Power! was like knowing you need to go to the gym and lose weight or work out, these are the things you KNOW your supposed to do, but don’t. The answers are all the same,“not enough hours in the day” or “I am too busy working to focus on that.” We are all guilty for more reasons than can be listed."
Tim Flynn, Co-Owner
My partner, Gene, and I had attended the seminars and read the books that preached ‘you need to hold your staff accountable to your company standards.’ But, they never could show us how to actually do that without causing a revolt. You know how hard it is to find Techs, so if we actually enforced [...]
Every time we thought we were dialed in to start real growth,we would lose a core tech and actually lose ground.We became so dependent on our core guys that we couldn’t enforce standards for fear of them leaving.The flow of the business suffered and the egos we allowed were no longer tolerable. “More techs, more [...]
When there are five techs, you’re a Service Manager. When there are 10 you’re an overwhelmed Service Manager.What are you when you have 15 techs? Not nearly as effective as you need to be! In the 24 months we’ve been working with Al Levi, he’s shown us how to use the Operations Manuals he created [...]
We had a training center before Al arrived.We even had weekly training sessions before Al arrived. But, they never really worked the way they should have until Al created Customized Staffing Power! for us. For the first time,we really knew how to recruit, hire and train the right way, which is on willingness and not [...]
